[Ovmsdev] Defective voltage regulator

[Chris van der Meijden]

Hi Mark
Thank you for your quick response.
I send you a mail.
Regards
Chris

Am Mittwoch, den 24.03.2021, 21:16 +0800 schrieb Mark Webb-Johnson:
> Chris,
> 
> You can arrange this directly with me (mark at openvehicles.com). Best
> to login to www.openvehicles.com and raise a support ticket there to
> arrange the return. Procedure is to return the module to Hong Kong
> and we will arrange repair/replacement from here.
> 
> There is only one voltage regulator that handles both 12V and 5V. But
> there is a fuse, capacitor, and inductor on the 12V input (just near
> the DB9) that may be causing the problem. Worth checking the solder
> joints there as I have seen one other module with solder issue around
> the inductor.
> 
> Regards, Mark.
> 
> P.S. Note that if you purchase through local distributors (EU, or
> US), then they can handle warranty work locally with long distance
> shipping.
> 
> > On 24 Mar 2021, at 4:17 PM, Chris van der Meijden <chris at arachnon.d
> > e> wrote:
> > 
> > Hi all
> > 
> > Yesterday I got my new OVMS from Fasttech for my new VW e-Golf
> > project.
> > 
> > All very well, but it won't boot from 12v DB9. 5v USB boots. In the
> > WebUI->Status it shows always 3.2v as 12v voltage value.
> > 
> > We believe the voltage regulator is faulty.
> > 
> > I wrote Fasttech and they responded that I should contact the
> > manufacturer "openvehicles" for warranty ???
> > 
> > Does anyone here have experience in warranty replacement of the
> > OVMS? Who do I have to contact? How is the process of replacement?
> > 
> > Thanx for help in advance.
> > 
> > Regards
> > 
> > Chris
> > 
> > 
> > _______________________________________________
> > OvmsDev mailing list
> > OvmsDev at lists.openvehicles.com
> > http://lists.openvehicles.com/mailman/listinfo/ovmsdev
> 
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