Hi,
according to a Twizy user the module is currently not available. The Fasttech support told him they've got problems with the module manufacturer (I thought that's Fasttech itself), and they're searching for a new manufacturer.
There have been more reports on hardware failures lately, maybe that's what they mean?
Any background info on this?
Regards, Michael
-- Michael Balzer * Paradestr. 8 * D-42107 Wuppertal Fon 0202 / 272 2201 * Handy 0176 / 206 989 26
Michael,
Fasttech is just the distribution point - they don't deal with the manufacturer. We've used the same module manufacturer since the v2 hardware was first released, and are very happy with them.
We're currently out of stock of modules, and have a new batch in production. It takes a little longer than normal at this time of year, due to the Chinese New Year holidays. Our manufacturer is fine, but things like the PCBs are sub-contracted out and these sub-contractors are busy. The modules should be back in stock within the next 7 to 10 days.
We're also currently out of stock of lefty OBDII cables. A year or so ago, we identified a manufacturer for cables that we really like dealing with. At that time, we tendered out to half a dozen factories, and the one we eventually chose came back quickly and efficiently with a very reasonable price (not the cheapest, but the most professional and reliable). Since then, we've used them repeatedly, and every time they do the job very well. The order has gone in, and the lefty cables should be back in stock within the next 7 days.
Regarding hardware failures, I've had one RMA replacement last week - but that has been the only one for months. I think there were 3 replacements in total last year. That said, I think people like Pierre are handling some repairs locally for us, and I don't get to know about those. But, from my point of view, I'm really happy with the current hardware reliability, and no big issues found.
Gotta say that most reports of hardware failure end up to be a username/password typed incorrectly, or SIM balance too low. The FAQ I put up on www.openvehicles.com helps tremendously with that (as it forces people to check each parameter, like a check-list, and most notice the mistake then and there).
Regards, Mark.
On 20 Jan, 2015, at 2:02 am, Michael Balzer <dexter@expeedo.de> wrote:
Hi,
according to a Twizy user the module is currently not available. The Fasttech support told him they've got problems with the module manufacturer (I thought that's Fasttech itself), and they're searching for a new manufacturer.
There have been more reports on hardware failures lately, maybe that's what they mean?
Any background info on this?
Regards, Michael
-- Michael Balzer * Paradestr. 8 * D-42107 Wuppertal Fon 0202 / 272 2201 * Handy 0176 / 206 989 26
<dexter.vcf>_______________________________________________ OvmsDev mailing list OvmsDev@lists.teslaclub.hk http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
Mark,
thanks for the info, I'll forward the stock info.
"More" is relative -- there was one guy whose module had no GPS a few weeks ago, and I just had some headache diagnosing a module that got stuck every once in a while on CAN writes -- I told him to check for bad contacts and he found a poor soldering point at the CAN transceiver and fixed it himself.
So, no high numbers in any way, just more than before in my perception.
Regards, Michael
Am 20.01.2015 um 00:50 schrieb Mark Webb-Johnson:
Michael,
Fasttech is just the distribution point - they don't deal with the manufacturer. We've used the same module manufacturer since the v2 hardware was first released, and are very happy with them.
We're currently out of stock of modules, and have a new batch in production. It takes a little longer than normal at this time of year, due to the Chinese New Year holidays. Our manufacturer is fine, but things like the PCBs are sub-contracted out and these sub-contractors are busy. The modules should be back in stock within the next 7 to 10 days.
We're also currently out of stock of lefty OBDII cables. A year or so ago, we identified a manufacturer for cables that we really like dealing with. At that time, we tendered out to half a dozen factories, and the one we eventually chose came back quickly and efficiently with a very reasonable price (not the cheapest, but the most professional and reliable). Since then, we've used them repeatedly, and every time they do the job very well. The order has gone in, and the lefty cables should be back in stock within the next 7 days.
Regarding hardware failures, I've had one RMA replacement last week - but that has been the only one for months. I think there were 3 replacements in total last year. That said, I think people like Pierre are handling some repairs locally for us, and I don't get to know about those. But, from my point of view, I'm really happy with the current hardware reliability, and no big issues found.
Gotta say that most reports of hardware failure end up to be a username/password typed incorrectly, or SIM balance too low. The FAQ I put up on www.openvehicles.com helps tremendously with that (as it forces people to check each parameter, like a check-list, and most notice the mistake then and there).
Regards, Mark.
On 20 Jan, 2015, at 2:02 am, Michael Balzer <dexter@expeedo.de> wrote:
Hi,
according to a Twizy user the module is currently not available. The Fasttech support told him they've got problems with the module manufacturer (I thought that's Fasttech itself), and they're searching for a new manufacturer.
There have been more reports on hardware failures lately, maybe that's what they mean?
Any background info on this?
Regards, Michael
-- Michael Balzer * Paradestr. 8 * D-42107 Wuppertal Fon 0202 / 272 2201 * Handy 0176 / 206 989 26
<dexter.vcf>_______________________________________________ OvmsDev mailing list OvmsDev@lists.teslaclub.hk http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
OvmsDev mailing list OvmsDev@lists.teslaclub.hk http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
-- Michael Balzer * Paradestr. 8 * D-42107 Wuppertal Fon 0202 / 272 2201 * Handy 0176 / 206 989 26
Michael,
Dry soldering is about the only issue we've ever seen in any numbers over the years. It is frustrating because we group the batch sizes up (making hundreds of modules at a time) so that we have enough quantity for machine soldering, but still the quality sometimes is not there. The 'fix' is normally 15 seconds under a hot air re-work station.
Not sure about the GPS issue. That functionality is mostly inside the SIM module itself, with only the antenna connection external. I didn't get this module back, or hear of this before. Do you know if it was resolved?
Regards, Mark.
On 20 Jan, 2015, at 8:45 am, Michael Balzer <dexter@expeedo.de> wrote:
Mark,
thanks for the info, I'll forward the stock info.
"More" is relative -- there was one guy whose module had no GPS a few weeks ago, and I just had some headache diagnosing a module that got stuck every once in a while on CAN writes -- I told him to check for bad contacts and he found a poor soldering point at the CAN transceiver and fixed it himself.
So, no high numbers in any way, just more than before in my perception.
Regards, Michael
Am 20.01.2015 um 00:50 schrieb Mark Webb-Johnson:
Michael,
Fasttech is just the distribution point - they don't deal with the manufacturer. We've used the same module manufacturer since the v2 hardware was first released, and are very happy with them.
We're currently out of stock of modules, and have a new batch in production. It takes a little longer than normal at this time of year, due to the Chinese New Year holidays. Our manufacturer is fine, but things like the PCBs are sub-contracted out and these sub-contractors are busy. The modules should be back in stock within the next 7 to 10 days.
We're also currently out of stock of lefty OBDII cables. A year or so ago, we identified a manufacturer for cables that we really like dealing with. At that time, we tendered out to half a dozen factories, and the one we eventually chose came back quickly and efficiently with a very reasonable price (not the cheapest, but the most professional and reliable). Since then, we've used them repeatedly, and every time they do the job very well. The order has gone in, and the lefty cables should be back in stock within the next 7 days.
Regarding hardware failures, I've had one RMA replacement last week - but that has been the only one for months. I think there were 3 replacements in total last year. That said, I think people like Pierre are handling some repairs locally for us, and I don't get to know about those. But, from my point of view, I'm really happy with the current hardware reliability, and no big issues found.
Gotta say that most reports of hardware failure end up to be a username/password typed incorrectly, or SIM balance too low. The FAQ I put up on www.openvehicles.com helps tremendously with that (as it forces people to check each parameter, like a check-list, and most notice the mistake then and there).
Regards, Mark.
On 20 Jan, 2015, at 2:02 am, Michael Balzer <dexter@expeedo.de> wrote:
Hi,
according to a Twizy user the module is currently not available. The Fasttech support told him they've got problems with the module manufacturer (I thought that's Fasttech itself), and they're searching for a new manufacturer.
There have been more reports on hardware failures lately, maybe that's what they mean?
Any background info on this?
Regards, Michael
-- Michael Balzer * Paradestr. 8 * D-42107 Wuppertal Fon 0202 / 272 2201 * Handy 0176 / 206 989 26
<dexter.vcf>_______________________________________________ OvmsDev mailing list OvmsDev@lists.teslaclub.hk http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
OvmsDev mailing list OvmsDev@lists.teslaclub.hk http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
-- Michael Balzer * Paradestr. 8 * D-42107 Wuppertal Fon 0202 / 272 2201 * Handy 0176 / 206 989 26
<dexter.vcf>_______________________________________________ OvmsDev mailing list OvmsDev@lists.teslaclub.hk http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
My unit is intermittently faulty (almost certainly a dry joint by the sound of it) but as the supplier I bought it from no longer sell OVMS then don't seem to have any interest helping out. I may simply buy a new module, but am waiting to see when reliability improves.
Matt Beard
On 20 January 2015 at 07:03, Mark Webb-Johnson <mark@webb-johnson.net> wrote:
Michael,
Dry soldering is about the only issue we've ever seen in any numbers over the years. It is frustrating because we group the batch sizes up (making hundreds of modules at a time) so that we have enough quantity for machine soldering, but still the quality sometimes is not there. The 'fix' is normally 15 seconds under a hot air re-work station.
Not sure about the GPS issue. That functionality is mostly inside the SIM module itself, with only the antenna connection external. I didn't get this module back, or hear of this before. Do you know if it was resolved?
Regards, Mark.
On 20 Jan, 2015, at 8:45 am, Michael Balzer <dexter@expeedo.de> wrote:
Mark,
thanks for the info, I'll forward the stock info.
"More" is relative -- there was one guy whose module had no GPS a few weeks ago, and I just had some headache diagnosing a module that got stuck every once in a while on CAN writes -- I told him to check for bad contacts and he found a poor soldering point at the CAN transceiver and fixed it himself.
So, no high numbers in any way, just more than before in my perception.
Regards, Michael
Am 20.01.2015 um 00:50 schrieb Mark Webb-Johnson:
Michael,
Fasttech is just the distribution point - they don't deal with the manufacturer. We've used the same module manufacturer since the v2 hardware was first released, and are very happy with them.
We're currently out of stock of modules, and have a new batch in production. It takes a little longer than normal at this time of year, due to the Chinese New Year holidays. Our manufacturer is fine, but things like the PCBs are sub-contracted out and these sub-contractors are busy. The modules should be back in stock within the next 7 to 10 days.
We're also currently out of stock of lefty OBDII cables. A year or so ago, we identified a manufacturer for cables that we really like dealing with. At that time, we tendered out to half a dozen factories, and the one we eventually chose came back quickly and efficiently with a very reasonable price (not the cheapest, but the most professional and reliable). Since then, we've used them repeatedly, and every time they do the job very well. The order has gone in, and the lefty cables should be back in stock within the next 7 days.
Regarding hardware failures, I've had one RMA replacement last week - but that has been the only one for months. I think there were 3 replacements in total last year. That said, I think people like Pierre are handling some repairs locally for us, and I don't get to know about those. But, from my point of view, I'm really happy with the current hardware reliability, and no big issues found.
Gotta say that most reports of hardware failure end up to be a username/password typed incorrectly, or SIM balance too low. The FAQ I put up on www.openvehicles.com helps tremendously with that (as it forces people to check each parameter, like a check-list, and most notice the mistake then and there).
Regards, Mark.
On 20 Jan, 2015, at 2:02 am, Michael Balzer <dexter@expeedo.de> wrote:
Hi,
according to a Twizy user the module is currently not available. The Fasttech support told him they've got problems with the module manufacturer (I thought that's Fasttech itself), and they're searching for a new manufacturer.
There have been more reports on hardware failures lately, maybe that's what they mean?
Any background info on this?
Regards, Michael
-- Michael Balzer * Paradestr. 8 * D-42107 Wuppertal Fon 0202 / 272 2201 * Handy 0176 / 206 989 26
<dexter.vcf>_______________________________________________ OvmsDev mailing list OvmsDev@lists.teslaclub.hk http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
OvmsDev mailing list OvmsDev@lists.teslaclub.hk http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
-- Michael Balzer * Paradestr. 8 * D-42107 Wuppertal Fon 0202 / 272 2201 * Handy 0176 / 206 989 26
<dexter.vcf>_______________________________________________ OvmsDev mailing list OvmsDev@lists.teslaclub.hk http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
OvmsDev mailing list OvmsDev@lists.teslaclub.hk http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
On the spanish twizy forums we had also someone with a gps issue (no fix). I planned to meet him to try to help and also to try with my antenna but had no chance for now.
It was purchased about three months ago if I remember ok.
Marcos
El 20 de enero de 2015 08:03:50 CET, Mark Webb-Johnson <mark@webb-johnson.net> escribió:
Michael,
Dry soldering is about the only issue we've ever seen in any numbers over the years. It is frustrating because we group the batch sizes up (making hundreds of modules at a time) so that we have enough quantity for machine soldering, but still the quality sometimes is not there. The 'fix' is normally 15 seconds under a hot air re-work station.
Not sure about the GPS issue. That functionality is mostly inside the SIM module itself, with only the antenna connection external. I didn't get this module back, or hear of this before. Do you know if it was resolved?
Regards, Mark.
On 20 Jan, 2015, at 8:45 am, Michael Balzer <dexter@expeedo.de> wrote:
- but that has been the only one for months. I think there were 3 replacements in total last year. That said, I think people like Pierre are handling some repairs locally for us, and I don't get to know about those. But, from my point of view, I'm really happy with the current hardware reliability, and no big issues found.
Gotta say that most reports of hardware failure end up to be a
username/password typed incorrectly, or SIM balance too low. The FAQ I put up on www.openvehicles.com helps tremendously with that (as it forces people to check each parameter, like a check-list, and most notice the mistake then and there).
Regards, Mark.
On 20 Jan, 2015, at 2:02 am, Michael Balzer <dexter@expeedo.de>
wrote:
Hi,
according to a Twizy user the module is currently not available.
The Fasttech support told him they've got problems with the module manufacturer (I thought that's Fasttech itself), and they're searching for a new manufacturer.
There have been more reports on hardware failures lately, maybe
that's what they mean?
Any background info on this?
Regards, Michael
-- Michael Balzer * Paradestr. 8 * D-42107 Wuppertal Fon 0202 / 272 2201 * Handy 0176 / 206 989 26
<dexter.vcf>_______________________________________________ OvmsDev mailing list OvmsDev@lists.teslaclub.hk http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
OvmsDev mailing list OvmsDev@lists.teslaclub.hk http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
-- Michael Balzer * Paradestr. 8 * D-42107 Wuppertal Fon 0202 / 272 2201 * Handy 0176 / 206 989 26
<dexter.vcf>_______________________________________________ OvmsDev mailing list OvmsDev@lists.teslaclub.hk http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
Mark,
thanks for the info, I'll forward the stock info.
"More" is relative -- there was one guy whose module had no GPS a few weeks ago, and I just had some headache diagnosing a module that got stuck every once in a while on CAN writes -- I told him to check for bad contacts and he found a poor soldering point at the CAN transceiver and fixed it himself.
So, no high numbers in any way, just more than before in my perception.
Regards, Michael
Am 20.01.2015 um 00:50 schrieb Mark Webb-Johnson:
Michael,
Fasttech is just the distribution point - they don't deal with the manufacturer. We've used the same module manufacturer since the v2 hardware was first released, and are very happy with them.
We're currently out of stock of modules, and have a new batch in production. It takes a little longer than normal at this time of year, due to the Chinese New Year holidays. Our manufacturer is fine, but things like the PCBs are sub-contracted out and these sub-contractors are busy. The modules should be back in stock within the next 7 to 10 days.
We're also currently out of stock of lefty OBDII cables. A year or so ago, we identified a manufacturer for cables that we really like dealing with. At that time, we tendered out to half a dozen factories, and the one we eventually chose came back quickly and efficiently with a very reasonable price (not the cheapest, but the most professional and reliable). Since then, we've used them repeatedly, and every time they do the job very well. The order has gone in, and the lefty cables should be back in stock within the next 7 days.
Regarding hardware failures, I've had one RMA replacement last week
OvmsDev mailing list OvmsDev@lists.teslaclub.hk http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
-- Enviado desde mi teléfono con K-9 Mail.
My unit for the Opel Ampera also lost GPS functionality suddenly. Apart from the fact that the unit itself got burning hot when I touched it. I disconnected it and haven't taken the time yet what the cause might be. My unit for the Roadster works fine, but after a couple of days it will lose connection and the only way to fix it is disconnect and reconnect the unit.
Met vriendelijke groet / Best regards,
Rens Meijer
Op 20 jan. 2015 om 10:38 heeft Marcos Mezo <mmezo@selexco.net<mailto:mmezo@selexco.net>> het volgende geschreven:
On the spanish twizy forums we had also someone with a gps issue (no fix). I planned to meet him to try to help and also to try with my antenna but had no chance for now.
It was purchased about three months ago if I remember ok.
Marcos
El 20 de enero de 2015 08:03:50 CET, Mark Webb-Johnson <mark@webb-johnson.net<mailto:mark@webb-johnson.net>> escribi?:
Michael,
Dry soldering is about the only issue we've ever seen in any numbers over the years. It is frustrating because we group the batch sizes up (making hundreds of modules at a time) so that we have enough quantity for machine soldering, but still the quality sometimes is not there. The 'fix' is normally 15 seconds under a hot air re-work station.
Not sure about the GPS issue. That functionality is mostly inside the SIM module itself, with only the antenna connection external. I didn't get this module back, or hear of this before. Do you know if it was resolved?
Regards, Mark.
On 20 Jan, 2015, at 8:45 am, Michael Balzer <dexter@expeedo.de<mailto:dexter@expeedo.de>> wrote:
Mark,
thanks for the info, I'll forward the stock info.
"More" is relative -- there was one guy whose mod ule had no GPS a few weeks ago, and I just had some headache diagnosing a module that got stuck every once in a while on CAN writes -- I told him to check for bad contacts and he found a poor soldering point at the CAN transceiver and fixed it himself.
So, no high numbers in any way, just more than before in my perception.
Regards, Michael
Am 20.01.2015 um 00:50 schrieb Mark Webb-Johnson: Michael,
Fasttech is just the distribution point - they don't deal with the manufacturer. We've used the same module manufacturer since the v2 hardware was first released, and are very happy with them.
We're currently out of stock of modules, and have a new batch in production. It takes a little longer than normal at this time of year, due to the Chinese New Year holidays. Our manufacturer is f ine, but things like the PCBs are sub-contracted out and these sub-contractors are busy. The modules should be back in stock within the next 7 to 10 days.
We're also currently out of stock of lefty OBDII cables. A year or so ago, we identified a manufacturer for cables that we really like dealing with. At that time, we tendered out to half a dozen factories, and the one we eventually chose came back quickly and efficiently with a very reasonable price (not the cheapest, but the most professional and reliable). Since then, we've used them repeatedly, and every time they do the job very well. The order has gone in, and the lefty cables should be back in stock within the next 7 days.
Regarding hardware failures, I've had one RMA replacement last week - but that has been the only one for months. I think there were 3 replacements in total last year. That said, I think people like Pierre are handling some repairs locally for us, and I don't get to know about th ose. But, from my point of view, I'm really happy with the current hardware reliability, and no big issues found.
Gotta say that most reports of hardware failure end up to be a username/password typed incorrectly, or SIM balance too low. The FAQ I put up on www.openvehicles.com<http://www.openvehicles.com> helps tremendously with that (as it forces people to check each parameter, like a check-list, and most notice the mistake then and there).
Regards, Mark.
On 20 Jan, 2015, at 2:02 am, Michael Balzer <dexter@expeedo.de<mailto:dexter@expeedo.de>> wrote:
Hi,
according to a Twizy user the module is currently not available. The Fasttech support told him they've got problems with the module manufacturer (I thought that's Fasttech itself), and they're searching for a new manufacturer.
There have been more reports on hardware failures lately, maybe that's what they mean?
Any background info on this?
Regards, Michael
-- Michael Balzer * Paradestr. 8 * D-42107 Wuppertal Fon 0202 / 272 2201 * Handy 0176 / 206 989 26
<dexter.vcf>
OvmsDev mailing list OvmsDev@lists.teslaclub.hk<mailto:OvmsDev@lists.teslaclub.hk> http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
OvmsDev mailing list OvmsDev@lists.teslaclub.hk<mailto:OvmsDev@lists.teslaclub.hk> http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
-- Michael Balzer * Paradestr. 8 * D-42107 Wuppertal Fon 0202 / 272 2201 * Handy 0176 / 206 989 26
<dexter.vcf>
OvmsDev mailing list OvmsDev@lists.teslaclub.hk<mailto:OvmsDev@lists.teslaclub.hk> http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
OvmsDev mailing list OvmsDev@lists.teslaclub.hk<mailto:OvmsDev@lists.teslaclub.hk> http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
-- Enviado desde mi tel?fono con K-9 Mail.
OvmsDev mailing list OvmsDev@lists.teslaclub.hk<mailto:OvmsDev@lists.teslaclub.hk> http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
I also have unit with no GPS functionality - I am running at least 4 units and by switching with units in other cars I was able to confirm that the problem is in the unit and not the antenna (or power ...)... the CAN bus and the rest of the unit seems to work fine. Since the rest is working and provides the info I really need I have not bothered with the GPS.I got this unit about 5 months ago. Is there warranty?Nikolay
On Tuesday, January 20, 2015 11:01 AM, Rens Meijer <r.meijer@atlantis-it.nl> wrote:My unit for the Opel Ampera also lost GPS functionality suddenly. Apart from the fact that the unit itself got burning hot when I touched it. I disconnected it and haven't taken the time yet what the cause might be. My unit for the Roadster works fine, but after a couple of days it will lose connection and the only way to fix it is disconnect and reconnect the unit.
Met vriendelijke groet / Best regards, Rens Meijer
Op 20 jan. 2015 om 10:38 heeft Marcos Mezo <mmezo@selexco.net> het volgende geschreven:
On the spanish twizy forums we had also someone with a gps issue (no fix). I planned to meet him to try to help and also to try with my antenna but had no chance for now.
It was purchased about three months ago if I remember ok.
Marcos
El 20 de enero de 2015 08:03:50 CET, Mark Webb-Johnson <mark@webb-johnson.net> escribió: Michael,
Dry soldering is about the only issue we've ever seen in any numbers over the years. It is frustrating because we group the batch sizes up (making hundreds of modules at a time) so that we have enough quantity for machine soldering, but still the quality sometimes is not there. The 'fix' is normally 15 seconds under a hot air re-work station.
Not sure about the GPS issue. That functionality is mostly inside the SIM module itself, with only the antenna connection external. I didn't get this module back, or hear of this before. Do you know if it was resolved?
Regards, Mark.
On 20 Jan, 2015, at 8:45 am, Michael Balzer <dexter@expeedo.de> wrote:
Mark,
thanks for the info, I'll forward the stock info.
"More" is relative -- there was one guy whose mod ule hadno GPS a few weeks ago, and I just had some headache diagnosing a module that got stuck every once in a while on CAN writes -- I told him to check for bad contacts and he found a poor soldering point at the CAN transceiver and fixed it himself.
So, no high numbers in any way, just more than before in my perception.
Regards, Michael
Am 20.01.2015 um 00:50 schrieb Mark Webb-Johnson:
Michael,
Fasttech is just the distribution point - they don't deal with the manufacturer. We've used the same module manufacturer since the v2 hardware was first released, and are very happy with them.
We're currently out of stock of modules, and have a new batch in production. It takes a little longer than normal at this time of year, due to the Chinese New Year holidays. Our manufacturer is f ine,but things like the PCBs are sub-contracted out and these sub-contractors are busy. The modules should be back in stock within the next 7 to 10 days.
We're also currently out of stock of lefty OBDII cables. A year or so ago, we identified a manufacturer for cables that we really like dealing with. At that time, we tendered out to half a dozen factories, and the one we eventually chose came back quickly and efficiently with a very reasonable price (not the cheapest, but the most professional and reliable). Since then, we've used them repeatedly, and every time they do the job very well. The order has gone in, and the lefty cables should be back in stock within the next 7 days.
Regarding hardware failures, I've had one RMA replacement last week - but that has been the only one for months. I think there were 3 replacements in total last year. That said, I think people like Pierre are handling some repairs locally for us, and I don't get to know about th ose.But, from my point of view, I'm really happy with the current hardware reliability, and no big issues found.
Gotta say that most reports of hardware failure end up to be a username/password typed incorrectly, or SIM balance too low. The FAQ I put up on www.openvehicles.com helps tremendously with that (as it forces people to check each parameter, like a check-list, and most notice the mistake then and there).
Regards, Mark.
On 20 Jan, 2015, at 2:02 am, Michael Balzer <dexter@expeedo.de> wrote:
Hi,
according to a Twizy user the module is currently not available. The Fasttech support told him they've got problems with the module manufacturer (I thought that's Fasttech itself), and they're searching for a new manufacturer.
There have been morereports on hardware failures lately, maybe that's what they mean?
Any background info on this?
Regards, Michael
-- Michael Balzer * Paradestr. 8 * D-42107 Wuppertal Fon 0202 / 272 2201 * Handy 0176 / 206 989 26
<dexter.vcf> OvmsDev mailing list OvmsDev@lists.teslaclub.hk http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
OvmsDev mailing list OvmsDev@lists.teslaclub.hk http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
-- Michael Balzer * Paradestr. 8 * D-42107 Wuppertal Fon 0202 / 272 2201 * Handy 0176 / 206 989 26
<dexter.vcf> OvmsDev mailing list OvmsDev@lists.teslaclub.hk http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
OvmsDev mailing list OvmsDev@lists.teslaclub.hk http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
-- Enviado desde mi teléfono con K-9 Mail.
OvmsDev mailing list OvmsDev@lists.teslaclub.hk http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
OvmsDev mailing list OvmsDev@lists.teslaclub.hk http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
Mark,
the GPS issue was ~2-3 months ago. The user (Peter Saß / Germany) got a new module from Fasttech which worked out of the box. Don't know if he had to return the old one though.
If you need details I can ask him or you can get in contact with him via: http://www.vectrix-forum.de/index.php?option=com_kunena&userid=17460&view=us...
Regards, Michael
Am 20.01.2015 um 08:03 schrieb Mark Webb-Johnson:
Michael,
Dry soldering is about the only issue we've ever seen in any numbers over the years. It is frustrating because we group the batch sizes up (making hundreds of modules at a time) so that we have enough quantity for machine soldering, but still the quality sometimes is not there. The 'fix' is normally 15 seconds under a hot air re-work station.
Not sure about the GPS issue. That functionality is mostly inside the SIM module itself, with only the antenna connection external. I didn't get this module back, or hear of this before. Do you know if it was resolved?
Regards, Mark.
On 20 Jan, 2015, at 8:45 am, Michael Balzer <dexter@expeedo.de> wrote:
Mark,
thanks for the info, I'll forward the stock info.
"More" is relative -- there was one guy whose module had no GPS a few weeks ago, and I just had some headache diagnosing a module that got stuck every once in a while on CAN writes -- I told him to check for bad contacts and he found a poor soldering point at the CAN transceiver and fixed it himself.
So, no high numbers in any way, just more than before in my perception.
Regards, Michael
Am 20.01.2015 um 00:50 schrieb Mark Webb-Johnson:
Michael,
Fasttech is just the distribution point - they don't deal with the manufacturer. We've used the same module manufacturer since the v2 hardware was first released, and are very happy with them.
We're currently out of stock of modules, and have a new batch in production. It takes a little longer than normal at this time of year, due to the Chinese New Year holidays. Our manufacturer is fine, but things like the PCBs are sub-contracted out and these sub-contractors are busy. The modules should be back in stock within the next 7 to 10 days.
We're also currently out of stock of lefty OBDII cables. A year or so ago, we identified a manufacturer for cables that we really like dealing with. At that time, we tendered out to half a dozen factories, and the one we eventually chose came back quickly and efficiently with a very reasonable price (not the cheapest, but the most professional and reliable). Since then, we've used them repeatedly, and every time they do the job very well. The order has gone in, and the lefty cables should be back in stock within the next 7 days.
Regarding hardware failures, I've had one RMA replacement last week - but that has been the only one for months. I think there were 3 replacements in total last year. That said, I think people like Pierre are handling some repairs locally for us, and I don't get to know about those. But, from my point of view, I'm really happy with the current hardware reliability, and no big issues found.
Gotta say that most reports of hardware failure end up to be a username/password typed incorrectly, or SIM balance too low. The FAQ I put up on www.openvehicles.com helps tremendously with that (as it forces people to check each parameter, like a check-list, and most notice the mistake then and there).
Regards, Mark.
On 20 Jan, 2015, at 2:02 am, Michael Balzer <dexter@expeedo.de> wrote:
Hi,
according to a Twizy user the module is currently not available. The Fasttech support told him they've got problems with the module manufacturer (I thought that's Fasttech itself), and they're searching for a new manufacturer.
There have been more reports on hardware failures lately, maybe that's what they mean?
Any background info on this?
Regards, Michael
-- Michael Balzer * Paradestr. 8 * D-42107 Wuppertal Fon 0202 / 272 2201 * Handy 0176 / 206 989 26
Michael, and others,
I checked back 12 months. No returns of any units for GPS errors. I've literally seen zero of these.
Michael: Please try to contact Peter and find out what happened, then let me know. I tried that forum, but it seems in german and I can't even get registration to work.
Warranty is 12 months. If you have a broken unit, please let me know (off list, I think you all have my eMail or use support@...) and we'll have a look. It is important that we get these units back, because if I don't know of a problem I can't fix it.
Regarding the GPS issues, that is very strange. The GPS module is inside the SIM and should be very simple. Apart from the normal power (which is shared with the SIM modem), it only has a simple external antenna arrangement. I would be very surprised if the SIMCOM modem works but the GPS module within it doesn't. Maybe because the GPS signals are (significantly) weaker than cellular, poor soldering on those antenna connections would be more noticable? Just guessing...
I did have a couple of users report issues with inability to use GPS, but they were all related to using the module in a generic OBDII vehicle (which doesn't work properly at the moment, unless the car is very new and the OBDII runs at 500kbps). Switching those users to the XX (track) vehicle type resolved the issue for them.
Bottom line: if you have a faulty unit, let me know.
Regards, Mark.
On 20 Jan, 2015, at 6:00 pm, Michael Balzer <dexter@expeedo.de> wrote:
Mark,
the GPS issue was ~2-3 months ago. The user (Peter Saß / Germany) got a new module from Fasttech which worked out of the box. Don't know if he had to return the old one though.
If you need details I can ask him or you can get in contact with him via: http://www.vectrix-forum.de/index.php?option=com_kunena&userid=17460&view=us...
Regards, Michael
Am 20.01.2015 um 08:03 schrieb Mark Webb-Johnson:
Michael,
Dry soldering is about the only issue we've ever seen in any numbers over the years. It is frustrating because we group the batch sizes up (making hundreds of modules at a time) so that we have enough quantity for machine soldering, but still the quality sometimes is not there. The 'fix' is normally 15 seconds under a hot air re-work station.
Not sure about the GPS issue. That functionality is mostly inside the SIM module itself, with only the antenna connection external. I didn't get this module back, or hear of this before. Do you know if it was resolved?
Regards, Mark.
On 20 Jan, 2015, at 8:45 am, Michael Balzer <dexter@expeedo.de> wrote:
Mark,
thanks for the info, I'll forward the stock info.
"More" is relative -- there was one guy whose module had no GPS a few weeks ago, and I just had some headache diagnosing a module that got stuck every once in a while on CAN writes -- I told him to check for bad contacts and he found a poor soldering point at the CAN transceiver and fixed it himself.
So, no high numbers in any way, just more than before in my perception.
Regards, Michael
Am 20.01.2015 um 00:50 schrieb Mark Webb-Johnson:
Michael,
Fasttech is just the distribution point - they don't deal with the manufacturer. We've used the same module manufacturer since the v2 hardware was first released, and are very happy with them.
We're currently out of stock of modules, and have a new batch in production. It takes a little longer than normal at this time of year, due to the Chinese New Year holidays. Our manufacturer is fine, but things like the PCBs are sub-contracted out and these sub-contractors are busy. The modules should be back in stock within the next 7 to 10 days.
We're also currently out of stock of lefty OBDII cables. A year or so ago, we identified a manufacturer for cables that we really like dealing with. At that time, we tendered out to half a dozen factories, and the one we eventually chose came back quickly and efficiently with a very reasonable price (not the cheapest, but the most professional and reliable). Since then, we've used them repeatedly, and every time they do the job very well. The order has gone in, and the lefty cables should be back in stock within the next 7 days.
Regarding hardware failures, I've had one RMA replacement last week - but that has been the only one for months. I think there were 3 replacements in total last year. That said, I think people like Pierre are handling some repairs locally for us, and I don't get to know about those. But, from my point of view, I'm really happy with the current hardware reliability, and no big issues found.
Gotta say that most reports of hardware failure end up to be a username/password typed incorrectly, or SIM balance too low. The FAQ I put up on www.openvehicles.com helps tremendously with that (as it forces people to check each parameter, like a check-list, and most notice the mistake then and there).
Regards, Mark.
On 20 Jan, 2015, at 2:02 am, Michael Balzer <dexter@expeedo.de> wrote:
Hi,
according to a Twizy user the module is currently not available. The Fasttech support told him they've got problems with the module manufacturer (I thought that's Fasttech itself), and they're searching for a new manufacturer.
There have been more reports on hardware failures lately, maybe that's what they mean?
Any background info on this?
Regards, Michael
-- Michael Balzer * Paradestr. 8 * D-42107 Wuppertal Fon 0202 / 272 2201 * Handy 0176 / 206 989 26
OvmsDev mailing list OvmsDev@lists.teslaclub.hk http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
Mark,
Peter did not need to return the faulty module to Fasttech. Unfortunately he then tried to fix the module himself and destroyed it in the attempt. It's already gone.
As there have been other user reports here during the last days, maybe some of them can help?
Regards, Michael
Am 21.01.2015 um 01:57 schrieb Mark Webb-Johnson:
Michael, and others
I checked back 12 months. No returns of any units for GPS errors. I've literally seen zero of these.
Michael: Please try to contact Peter and find out what happened, then let me know. I tried that forum, but it seems in german and I can't even get registration to work.
Warranty is 12 months. If you have a broken unit, please let me know (off list, I think you all have my eMail or use support@...) and we'll have a look. It is important that we get these units back, because if I don't know of a problem I can't fix it.
Regarding the GPS issues, that is very strange. The GPS module is inside the SIM and should be very simple. Apart from the normal power (which is shared with the SIM modem), it only has a simple external antenna arrangement. I would be very surprised if the SIMCOM modem works but the GPS module within it doesn't. Maybe because the GPS signals are (significantly) weaker than cellular, poor soldering on those antenna connections would be more noticable? Just guessing...
I did have a couple of users report issues with inability to use GPS, but they were all related to using the module in a generic OBDII vehicle (which doesn't work properly at the moment, unless the car is very new and the OBDII runs at 500kbps). Switching those users to the XX (track) vehicle type resolved the issue for them.
Bottom line: if you have a faulty unit, let me know.
Regards, Mark.
On 20 Jan, 2015, at 6:00 pm, Michael Balzer <dexter@expeedo.de> wrote:
Mark,
the GPS issue was ~2-3 months ago. The user (Peter Saß / Germany) got a new module from Fasttech which worked out of the box. Don't know if he had to return the old one though.
If you need details I can ask him or you can get in contact with him via: http://www.vectrix-forum.de/index.php?option=com_kunena&userid=17460&view=us...
Regards, Michael
Am 20.01.2015 um 08:03 schrieb Mark Webb-Johnson:
Michael,
Dry soldering is about the only issue we've ever seen in any numbers over the years. It is frustrating because we group the batch sizes up (making hundreds of modules at a time) so that we have enough quantity for machine soldering, but still the quality sometimes is not there. The 'fix' is normally 15 seconds under a hot air re-work station.
Not sure about the GPS issue. That functionality is mostly inside the SIM module itself, with only the antenna connection external. I didn't get this module back, or hear of this before. Do you know if it was resolved?
Regards, Mark.
On 20 Jan, 2015, at 8:45 am, Michael Balzer <dexter@expeedo.de> wrote:
Mark,
thanks for the info, I'll forward the stock info.
"More" is relative -- there was one guy whose module had no GPS a few weeks ago, and I just had some headache diagnosing a module that got stuck every once in a while on CAN writes -- I told him to check for bad contacts and he found a poor soldering point at the CAN transceiver and fixed it himself.
So, no high numbers in any way, just more than before in my perception.
Regards, Michael
Am 20.01.2015 um 00:50 schrieb Mark Webb-Johnson:
Michael,
Fasttech is just the distribution point - they don't deal with the manufacturer. We've used the same module manufacturer since the v2 hardware was first released, and are very happy with them.
We're currently out of stock of modules, and have a new batch in production. It takes a little longer than normal at this time of year, due to the Chinese New Year holidays. Our manufacturer is fine, but things like the PCBs are sub-contracted out and these sub-contractors are busy. The modules should be back in stock within the next 7 to 10 days.
We're also currently out of stock of lefty OBDII cables. A year or so ago, we identified a manufacturer for cables that we really like dealing with. At that time, we tendered out to half a dozen factories, and the one we eventually chose came back quickly and efficiently with a very reasonable price (not the cheapest, but the most professional and reliable). Since then, we've used them repeatedly, and every time they do the job very well. The order has gone in, and the lefty cables should be back in stock within the next 7 days.
Regarding hardware failures, I've had one RMA replacement last week - but that has been the only one for months. I think there were 3 replacements in total last year. That said, I think people like Pierre are handling some repairs locally for us, and I don't get to know about those. But, from my point of view, I'm really happy with the current hardware reliability, and no big issues found.
Gotta say that most reports of hardware failure end up to be a username/password typed incorrectly, or SIM balance too low. The FAQ I put up on www.openvehicles.com helps tremendously with that (as it forces people to check each parameter, like a check-list, and most notice the mistake then and there).
Regards, Mark.
On 20 Jan, 2015, at 2:02 am, Michael Balzer <dexter@expeedo.de> wrote:
Hi,
according to a Twizy user the module is currently not available. The Fasttech support told him they've got problems with the module manufacturer (I thought that's Fasttech itself), and they're searching for a new manufacturer.
There have been more reports on hardware failures lately, maybe that's what they mean?
Any background info on this?
Regards, Michael
-- Michael Balzer * Paradestr. 8 * D-42107 Wuppertal Fon 0202 / 272 2201 * Handy 0176 / 206 989 26
OvmsDev mailing list OvmsDev@lists.teslaclub.hk http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
OvmsDev mailing list OvmsDev@lists.teslaclub.hk http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
-- Michael Balzer * Paradestr. 8 * D-42107 Wuppertal Fon 0202 / 272 2201 * Handy 0176 / 206 989 26
Hi Mark, Did you get my mail about the GPS problem?Nikolay
On Wednesday, January 21, 2015 9:26 PM, Michael Balzer <dexter@expeedo.de> wrote:Mark,
Peter did not need to return the faulty module to Fasttech. Unfortunately he then tried to fix the module himself and destroyed it in the attempt. It's already gone.
As there have been other user reports here during the last days, maybe some of them can help?
Regards, Michael
Am 21.01.2015 um 01:57 schrieb Mark Webb-Johnson:
Michael, and others
I checked back 12 months. No returns of any units for GPS errors. I've literally seen zero of these.
Michael: Please try to contact Peter and find out what happened, then let me know. I tried that forum, but it seems in german and I can't even get registration to work.
Warranty is 12 months. If you have a broken unit, please let me know (off list, I think you all have my eMail or use support@...) and we'll have a look. It is important that we get these units back, because if I don't know of a problem I can't fix it.
Regarding the GPS issues, that is very strange. The GPS module is inside the SIM and should be very simple. Apart from the normal power (which is shared with the SIM modem), it only has a simple external antenna arrangement. I would be very surprised if the SIMCOM modem works but the GPS module within it doesn't. Maybe because the GPS signals are (significantly) weaker than cellular, poor soldering on those antenna connections would be more noticable? Just guessing...
I did have a couple of users report issues with inability to use GPS, but they were all related to using the module in a generic OBDII vehicle (which doesn't work properly at the moment, unless the car is very new and the OBDII runs at 500kbps). Switching those users to the XX (track) vehicle type resolved the issue for them.
Bottom line: if you have a faulty unit, let me know.
Regards, Mark.
On 20 Jan, 2015, at 6:00 pm, Michael Balzer <dexter@expeedo.de> wrote:
Mark,
the GPS issue was ~2-3 months ago. The user (Peter Saß / Germany) got a new module from Fasttech which worked out of the box. Don't know if he had to return the old one though.
If you need details I can ask him or you can get in contact with him via: http://www.vectrix-forum.de/index.php?option=com_kunena&userid=17460&view=us...
Regards, Michael
Am 20.01.2015 um 08:03 schrieb Mark Webb-Johnson:
Michael,
Dry soldering is about the only issue we've ever seen in any numbers over the years. It is frustrating because we group the batch sizes up (making hundreds of modules at a time) so that we have enough quantity for machine soldering, but still the quality sometimes is not there. The 'fix' is normally 15 seconds under a hot air re-work station.
Not sure about the GPS issue. That functionality is mostly inside the SIM module itself, with only the antenna connection external. I didn't get this module back, or hear of this before. Do you know if it was resolved?
Regards, Mark.
On 20 Jan, 2015, at 8:45 am, Michael Balzer <dexter@expeedo.de> wrote:
Mark,
thanks for the info, I'll forward the stock info.
"More" is relative -- there was one guy whose module had no GPS a few weeks ago, and I just had some headache diagnosing a module that got stuck every once in a while on CAN writes -- I told him to check for bad contacts and he found a poor soldering point at the CAN transceiver and fixed it himself.
So, no high numbers in any way, just more than before in my perception.
Regards, Michael
Am 20.01.2015 um 00:50 schrieb Mark Webb-Johnson:
Michael,
Fasttech is just the distribution point - they don't deal with the manufacturer. We've used the same module manufacturer since the v2 hardware was first released, and are very happy with them.
We're currently out of stock of modules, and have a new batch in production. It takes a little longer than normal at this time of year, due to the Chinese New Year holidays. Our manufacturer is fine, but things like the PCBs are sub-contracted out and these sub-contractors are busy. The modules should be back in stock within the next 7 to 10 days.
We're also currently out of stock of lefty OBDII cables. A year or so ago, we identified a manufacturer for cables that we really like dealing with. At that time, we tendered out to half a dozen factories, and the one we eventually chose came back quickly and efficiently with a very reasonable price (not the cheapest, but the most professional and reliable). Since then, we've used them repeatedly, and every time they do the job very well. The order has gone in, and the lefty cables should be back in stock within the next 7 days.
Regarding hardware failures, I've had one RMA replacement last week - but that has been the only one for months. I think there were 3 replacements in total last year. That said, I think people like Pierre are handling some repairs locally for us, and I don't get to know about those. But, from my point of view, I'm really happy with the current hardware reliability, and no big issues found.
Gotta say that most reports of hardware failure end up to be a username/password typed incorrectly, or SIM balance too low. The FAQ I put up on www.openvehicles.com helps tremendously with that (as it forces people to check each parameter, like a check-list, and most notice the mistake then and there).
Regards, Mark.
On 20 Jan, 2015, at 2:02 am, Michael Balzer <dexter@expeedo.de> wrote:
Hi,
according to a Twizy user the module is currently not available. The Fasttech support told him they've got problems with the module manufacturer (I thought that's Fasttech itself), and they're searching for a new manufacturer.
There have been more reports on hardware failures lately, maybe that's what they mean?
Any background info on this?
Regards, Michael
-- Michael Balzer * Paradestr. 8 * D-42107 Wuppertal Fon 0202 / 272 2201 * Handy 0176 / 206 989 26
OvmsDev mailing list OvmsDev@lists.teslaclub.hk http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
OvmsDev mailing list OvmsDev@lists.teslaclub.hk http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
-- Michael Balzer * Paradestr. 8 * D-42107 Wuppertal Fon 0202 / 272 2201 * Handy 0176 / 206 989 26
OvmsDev mailing list OvmsDev@lists.teslaclub.hk http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
Nikolay,
Can you send to mark (at) openvehicles (dot) com. Off-list is probably better if it is just your unit - we can post a summary here of what we find.
Regards, Mark.
On 23 Jan, 2015, at 3:25 am, Nikolay Shishkov <nshishkov@yahoo.com> wrote:
Hi Mark, Did you get my mail about the GPS problem? Nikolay
On Wednesday, January 21, 2015 9:26 PM, Michael Balzer <dexter@expeedo.de> wrote:
Mark,
Peter did not need to return the faulty module to Fasttech. Unfortunately he then tried to fix the module himself and destroyed it in the attempt. It's already gone.
As there have been other user reports here during the last days, maybe some of them can help?
Regards, Michael
Am 21.01.2015 um 01:57 schrieb Mark Webb-Johnson:
Michael, and others
I checked back 12 months. No returns of any units for GPS errors. I've literally seen zero of these.
Michael: Please try to contact Peter and find out what happened, then let me know. I tried that forum, but it seems in german and I can't even get registration to work.
Warranty is 12 months. If you have a broken unit, please let me know (off list, I think you all have my eMail or use support@...) and we'll have a look. It is important that we get these units back, because if I don't know of a problem I can't fix it.
Regarding the GPS issues, that is very strange. The GPS module is inside the SIM and should be very simple. Apart from the normal power (which is shared with the SIM modem), it only has a simple external antenna arrangement. I would be very surprised if the SIMCOM modem works but the GPS module within it doesn't. Maybe because the GPS signals are (significantly) weaker than cellular, poor soldering on those antenna connections would be more noticable? Just guessing...
I did have a couple of users report issues with inability to use GPS, but they were all related to using the module in a generic OBDII vehicle (which doesn't work properly at the moment, unless the car is very new and the OBDII runs at 500kbps). Switching those users to the XX (track) vehicle type resolved the issue for them.
Bottom line: if you have a faulty unit, let me know.
Regards, Mark.
On 20 Jan, 2015, at 6:00 pm, Michael Balzer <dexter@expeedo.de> wrote:
Mark,
the GPS issue was ~2-3 months ago. The user (Peter Saß / Germany) got a new module from Fasttech which worked out of the box. Don't know if he had to return the old one though.
If you need details I can ask him or you can get in contact with him via: http://www.vectrix-forum.de/index.php?option=com_kunena&userid=17460&view=us...
Regards, Michael
Am 20.01.2015 um 08:03 schrieb Mark Webb-Johnson:
Michael,
Dry soldering is about the only issue we've ever seen in any numbers over the years. It is frustrating because we group the batch sizes up (making hundreds of modules at a time) so that we have enough quantity for machine soldering, but still the quality sometimes is not there. The 'fix' is normally 15 seconds under a hot air re-work station.
Not sure about the GPS issue. That functionality is mostly inside the SIM module itself, with only the antenna connection external. I didn't get this module back, or hear of this before. Do you know if it was resolved?
Regards, Mark.
On 20 Jan, 2015, at 8:45 am, Michael Balzer <dexter@expeedo.de> wrote:
Mark,
thanks for the info, I'll forward the stock info.
"More" is relative -- there was one guy whose module had no GPS a few weeks ago, and I just had some headache diagnosing a module that got stuck every once in a while on CAN writes -- I told him to check for bad contacts and he found a poor soldering point at the CAN transceiver and fixed it himself.
So, no high numbers in any way, just more than before in my perception.
Regards, Michael
Am 20.01.2015 um 00:50 schrieb Mark Webb-Johnson:
Michael,
Fasttech is just the distribution point - they don't deal with the manufacturer. We've used the same module manufacturer since the v2 hardware was first released, and are very happy with them.
We're currently out of stock of modules, and have a new batch in production. It takes a little longer than normal at this time of year, due to the Chinese New Year holidays. Our manufacturer is fine, but things like the PCBs are sub-contracted out and these sub-contractors are busy. The modules should be back in stock within the next 7 to 10 days.
We're also currently out of stock of lefty OBDII cables. A year or so ago, we identified a manufacturer for cables that we really like dealing with. At that time, we tendered out to half a dozen factories, and the one we eventually chose came back quickly and efficiently with a very reasonable price (not the cheapest, but the most professional and reliable). Since then, we've used them repeatedly, and every time they do the job very well. The order has gone in, and the lefty cables should be back in stock within the next 7 days.
Regarding hardware failures, I've had one RMA replacement last week - but that has been the only one for months. I think there were 3 replacements in total last year. That said, I think people like Pierre are handling some repairs locally for us, and I don't get to know about those. But, from my point of view, I'm really happy with the current hardware reliability, and no big issues found.
Gotta say that most reports of hardware failure end up to be a username/password typed incorrectly, or SIM balance too low. The FAQ I put up on www.openvehicles.com helps tremendously with that (as it forces people to check each parameter, like a check-list, and most notice the mistake then and there).
Regards, Mark.
On 20 Jan, 2015, at 2:02 am, Michael Balzer <dexter@expeedo.de> wrote:
> Hi, > > according to a Twizy user the module is currently not available. The Fasttech support told him they've got problems with the module manufacturer (I thought that's Fasttech itself), and they're searching for a new manufacturer. > > There have been more reports on hardware failures lately, maybe that's what they mean? > > Any background info on this? > > Regards, > Michael > >
Michael Balzer * Paradestr. 8 * D-42107 Wuppertal Fon 0202 / 272 2201 * Handy 0176 / 206 989 26
OvmsDev mailing list OvmsDev@lists.teslaclub.hk http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
OvmsDev mailing list OvmsDev@lists.teslaclub.hk http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
-- Michael Balzer * Paradestr. 8 * D-42107 Wuppertal Fon 0202 / 272 2201 * Handy 0176 / 206 989 26
OvmsDev mailing list OvmsDev@lists.teslaclub.hk http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
OvmsDev mailing list OvmsDev@lists.teslaclub.hk http://lists.teslaclub.hk/mailman/listinfo/ovmsdev
participants (6)
-
Marcos Mezo -
Mark Webb-Johnson -
Matt Beard -
Michael Balzer -
Nikolay Shishkov -
Rens Meijer