[Ovmsdev] Fasttech: End of an era

[Chris van der Meijden]

About two years ago I had that scenario.

Fasttech told me then to contact Mark directly and send him the unit.

So I did that and it worked perfectly (Thanx again Mark :-))

Regards

Chris

Am Mittwoch, dem 23.11.2022 um 17:36 +0100 schrieb Michael Balzer:
> What about Fasttech buyers needing to return units for replacement /
> repair?
> 
> Can & should they still contact Fasttech or is there a better option?
> 
> 
> Am 23.11.22 um 17:29 schrieb Michael Balzer:
> > Mark,
> > 
> > thanks for the info, I'll forward that to the german forums.
> > 
> > Some german users still preferred Fasttech over OpenEnergyMonitor
> > due 
> > to some reports of customs issues with the UK lately.
> > 
> > Btw, there is a new shop in Germany selling only modules without 
> > accessories:
> > https://e-mobility-driving-solutions.com/produkt-kategorie/ovms-produkte/
> > 
> > I assume they are resellers buying from Glyn. They are the guys
> > behind 
> > ScanMyTesla & TeslaLogger.
> > 
> > I had some contact to them a few months ago, they offered to help
> > on 
> > Tesla and Ioniq vehicles, but I didn't provide any submission yet.
> > 
> > Regards,
> > Michael
> > 
> > 
> > Am 23.11.22 um 07:33 schrieb Mark Webb-Johnson:
> > > Just a short note to say that, effective immediately, OVMS will
> > > no 
> > > longer be available from Fasttech. They have provided incredible 
> > > support for the project over the past 10+ years, and we are
> > > immensely 
> > > grateful for all that they have done. The team there have been 
> > > fantastic, gone above and beyond, and I highly recommend them.
> > > While 
> > > a few issues have led to the decision not to sell through
> > > Fasttech 
> > > any more, primarily (with COVID-19 driving international
> > > logistics 
> > > costs and shipment delays up), supporting OVMS modules sold
> > > globally 
> > > through Fasttech has become prohibitively expensive and simply 
> > > painful for everyone concerned (us, Fasttech, and the buyer). We
> > > are 
> > > still a hobbyist project, without paid employees to handle
> > > support.
> > > 
> > > I would far rather that users in Europe buy through 
> > > OpenEnergyMonitor, and users in North America buy through 
> > > MedlockAndSons - obtaining quick simple delivery and local
> > > support. 
> > > The vast majority of our users are in EU and US.
> > > 
> > > We will be looking for some other way of providing for and
> > > supporting 
> > > Asia Pacific customers (probably out of Hong Kong, to keep 
> > > warehousing and distribution as simple as possible). I will let
> > > you 
> > > know once a decision there has been made, and if anyone has any 
> > > suggestions please let me know.
> > > 
> > > Regards, Mark.
> > > 
> > > _______________________________________________
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> > > OvmsDev at lists.openvehicles.com
> > > http://lists.openvehicles.com/mailman/listinfo/ovmsdev
> > 
> > 
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> 
> -- 
> Michael Balzer * Helkenberger Weg 9 * D-58256 Ennepetal
> Fon 02333 / 833 5735 * Handy 0176 / 206 989 26
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