Hi Mark,

thanx for your response.

I orderded a new SIM card today. The one I use is 8 years old (wow, I'm using OVMS since 8 years now ...). 

Another esotheric shot, but all other parameters can be excluded I think.

Regards

Chris


Am Freitag, dem 14.04.2023 um 11:22 +0800 schrieb Mark Webb-Johnson:
Chris,

The modem power on/off is not instance. Think of power off like shutdown on a computer (with the shutdown taking a minute or so), and power on like turning on your computer (with the actual boot sequence taking a minute or so). You can see this with ‘cellular status’ and the states ‘powering on’, ‘powering off’, etc.

The reason I mention that is that I suspect the reason you don’t see ICCID is the modem is not fully powered on and boot up complete.

I suggest you reboot the module. Then watch ‘cellular status’ to see the modem power on. When fully on, check the ICCID and hopefully it will be there. If not, then there is some problem reading the SIM (but then seeing a network registration status would not make sense).

As to the registration searching, that is pretty low level and controlled by the modem. It simply can’t find a network to connect to. Are you certain you still have 2G coverage there?

https://www.congstar.de/hilfe-service/netzabdeckung/

Regards, Mark.

On 13 Apr 2023, at 2:30 PM, Chris van der Meijden <chris@arachnon.de> wrote:

For the second time within a month I have no GSM connection and I'm not able to reestablish the connection.

The SIM card is "Congstar" Prepaid (with enough money on the card). The Network is 2G and connections are normally without any problems here.

What I can see, is that I have a signal around -70 dBm, but can't get a network registration:

Cellular Modem

MODEM Status
Model: SIM5360
Network Registration: Searching
Provider:
Signal: -69 dBm
Mode:
State: NetWait
Mux: Status up
PPP: Not running
GPS: Not running

I can't get an ICCID

Cellular modem configuration

SIM ICCID: (power cellular modem on to read) Power mode of cellular is now on

This is the log output

log level debug cellular

D (455339) cellular: mux-tx #3: AT+CREG?;+CCLK?;+CSQ
D (455349) cellular: mux-rx-line #3: AT+CREG?;+CCLK?;+CSQ
D (455359) cellular: mux-rx-line #3: +CREG: 0,2
D (455359) cellular: mux-rx-line #3: +CCLK: "80/01/06,00:07:36+08"
D (455359) cellular: mux-rx-line #3: +CSQ: 22,99
D (455359) cellular: mux-rx-line #3: OK
D (456339) cellular: mux-tx #3: AT+CPSI?
D (456349) cellular: mux-rx-line #3: AT+CPSI?
D (456349) cellular: mux-rx-line #3: +CPSI: NO SERVICE,Online
D (456349) cellular: mux-rx-line #3: OK
D (457339) cellular: mux-tx #3: AT+COPS?
D (457349) cellular: mux-rx-line #3: AT+COPS?
D (457349) cellular: mux-rx-line #3: ERROR

and this is the Info output on the console

I (1444379) gsm-mux: Start MUX
I (1444449) gsm-mux: Channel #0 is open
I (1444459) gsm-mux: Channel #1 is open
I (1444459) gsm-mux: Channel #2 is open
I (1444469) gsm-mux: Channel #3 is open
I (1444479) gsm-mux: Channel #4 is open
I (1444789) webserver: HTTP POST /api/execute
I (1444799) webcommand: HttpCommandStream[0x3f8ba0b4]: 3478800 bytes free, executing: cellular status
I (1445339) cellular: State: Enter NetWait state
I (1445599) webserver: HTTP POST /api/execute
I (1445599) webcommand: HttpCommandStream[0x3f8ba0b4]: 3478584 bytes free, executing: cellular status
I (1455359) cellular: Network Registration status: Searching
I (1455359) cellular: Signal Quality is: 22 (-69 dBm)
I (1461919) webserver: HTTP GET /shell
I (1475359) cellular: Signal Quality is: 18 (-77 dBm)
I (1485359) cellular: Signal Quality is: 21 (-71 dBm)

The live events show this

Live Events

[08:02:08]system.modem.poweringon
[08:02:08]egpio.output.0.high
[08:02:10]egpio.output.0.low
[08:02:15]system.modem.installed
[08:02:15]system.modem.poweredon
[08:02:35]system.modem.muxstart
[08:02:36]system.modem.netwait

And this is my module information

Module

Last boot was 1719 second(s) ago
Time at boot: 2023-04-13 07:35:21 CEST
This is reset #0 since last power cycle
Detected boot reason: PowerOn (16/14)
Reset reason: Unknown/unset (0)
Crash counters: 0 total, 0 early
Hardware: OVMS WIFI BLE BT cores=2 rev=ESP32/1; MODEM SIM5360
Firmware: 3.3.003-413-ge0a8e914/ota_0/main (build idf v3.3.4-849-g6e214dc33 Apr 12 2023 20:20:24)

Last time this happened I was able to get the connection back by performing some esotheric button pressing on "Start Modem", "Stop Modem" and "Power cellular Modem on" in the WebUI, but now it does not help.

I compiled the newest version yesterday and I did some reboots of the module and I even pulled the fuse to completely power off my OVMS in the car, but no success.

Is there anything I can do to do some more troubleshooting? Any thoughts on possible causes?

Thanx

Regards

Chris
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