<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">Apologies, OVMS module required a reboot. After reboot, Hologram SIM is connecting to T-Mobile.<div class=""><br class=""></div><div class=""><br class=""><div><br class=""><blockquote type="cite" class=""><div class="">On Nov 20, 2023, at 5:01 PM, Charles B Cangialose <<a href="mailto:chip@cangmag.com" class="">chip@cangmag.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><meta http-equiv="Content-Type" content="text/html; charset=utf-8" class=""><div style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">To add a small data point to Mark’s concerns, I’m using the Hologram SIM in the US[CA], and my OVMS hasn’t communicated over the cellular network [typically T-Mobile] since 11-Nov-23. It typically communicates every time I drive the car (which is at least 3x per week). My OVMS is working fine over WiFi.<div class=""><br class=""></div><div class=""><br class=""><div class=""><br class=""><blockquote type="cite" class=""><div class="">On Nov 20, 2023, at 4:38 PM, Mark Webb-Johnson <<a href="mailto:mark@webb-johnson.net" class="">mark@webb-johnson.net</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><meta http-equiv="content-type" content="text/html; charset=utf-8" class=""><div style="overflow-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">Phil,<div class=""><br class=""></div><div class="">Mouser (or using an address in USA and forwarding on) is an option. Just the whole ghosting thing is making me very nervous about the company.</div><div class=""><br class=""></div><div class="">Regards, Mark.</div><div class=""><br class=""><div class=""><blockquote type="cite" class=""><div class="">On 21 Nov 2023, at 8:23 AM, Phil Hochstetler <<a href="mailto:phil.hochstetler@gmail.com" class="">phil.hochstetler@gmail.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div dir="ltr" class="">Mouser does seem to have a large quantity in stock.<div class=""><br class=""></div></div><br class=""><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Nov 20, 2023 at 3:57 PM Mark Webb-Johnson <<a href="mailto:mark@webb-johnson.net" class="">mark@webb-johnson.net</a>> wrote:<br class=""></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><br class="">
I’m having a weird issue with Hologram. For years we’ve been buying SIMs from them and including with every OVMS device shipped. No issues, no complaints, and all smooth sailing.<br class="">
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Now, a month or so ago I tried to buy a new batch of SIMs, the Hologram shop no longer offers shipping to Hong Kong. I wrote to them using their website contact feature, but no reply. I wrote to their sales contact, but no reply. I wrote to all my contacts there, but no reply. I wrote using both my open vehicles email address and gmail, but no reply. Ghosted.<br class="">
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No idea if they are restructuring, or something broken with their email contact system, but it is very frustrating.<br class="">
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Anyway, it now looks like the upcoming batch of OVMS won’t be able to include Hologram SIMs as standard. An inconvenience for our users, but not much I can do about it.<br class="">
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If anyone has any contacts there, or any way of contacting them, perhaps you would try and ask. I’ve given up. There are plenty of alternatives, but perhaps that given that only a fraction of our users actually use the included Hologram SIM, it is time to stop including it.<br class="">
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Regards, Mark.<br class="">
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