<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class=""><div class=""><br class=""></div>Need to see a ‘log level verbose’ output from the modem, for a minute or so. Also ‘simcom status’ output twice (again, a minute or so apart) so we can see what is changing.<div class=""><br class=""></div><div class="">The modem and mux layers are up, but it looks like the PPP connection cannot be established. You sure you have sufficient balance on the Hologram account? Not just a ‘live’ SIM, but enough balance to be able to establish a data circuit (if you are on a pay-as-you-go plan). Also, please triple-check the APN/user/pass setting and make sure it is ‘hologram’.</div><div class=""><br class=""></div><div class="">Regards, Mark.<br class=""><div class=""><div><br class=""><blockquote type="cite" class=""><div class="">On 17 May 2018, at 1:02 AM, Greg D. <<a href="mailto:gregd2350@gmail.com" class="">gregd2350@gmail.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class="">
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Hi folks,<br class="">
<br class="">
I just noticed that my modem has stopped connecting to the 3G
network. WiFi is fine, and it autoconnects when I get home. But on
the road, no modem...<br class="">
<br class="">
Is there any debugging info that I can supply to figure out what
happened? I checked the Hologram account, and it says the status is
"Live" (i.e. not blocked for lack of funds or such). Last active 5
days ago, but the simcom status shows it's hearing the cell tower
just fine. I'm on the .005 main software, v3.1 production hardware.<br class="">
<br class="">
Greg<br class="">
<br class="">
<blockquote class="">
<pre class="get-window-resize" id="output" style="height: 375px;"><strong class="">OVMS#</strong> <kbd class="">simcom status</kbd>
SIMCOM
Network Registration: RegisteredRoaming
State: NetMode
Ticker: 452141
User Data: 0
Mux
Status: up
Open Channels: 4
Framing Errors: 0
Last RX frame: 11 sec(s) ago
RX frames: 61468
TX frames: 49855
PPP
Not Connected
Last Error: User Interrupt
GPS
Status: disabled
Time: disabled
NMEA: GPS/GLONASS Not Connected
<strong class="">OVMS#</strong> <kbd class="">network status</kbd>
Interface#3: pp3 (ifup=1 linkup=0)
IPv4: 0.0.0.0/255.255.255.255 gateway 0.0.0.0
Interface#2: ap2 (ifup=1 linkup=1)
IPv4: 192.168.4.1/255.255.255.0 gateway 192.168.4.1
Interface#1: st1 (ifup=1 linkup=1)
IPv4: 10.30.1.105/255.255.255.0 gateway 10.30.1.1
Interface#0: lo0 (ifup=1 linkup=1)
IPv4: 127.0.0.1/255.0.0.0 gateway 127.0.0.1
DNS: 9.9.9.9 8.8.8.8
Default Interface: st1 (10.30.1.105/255.255.255.0 gateway 10.30.1.1)
</pre>
</blockquote>
<br class="">
</div>
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